Yesterday I finished this pair of Custom Soundwave Rings in white gold . I love making wedding rings, it is such a privilege to be asked to help commemorate such a joyous life event. Creating something that will be worn everyday and become truly a part of someone can sometimes be a lot of pressure! As with all my work I always work hard to make sure that no detail is overlooked. Nothing leaves the studio unless I would wear it myself with pride.
When the bride received the rings she immediately gave me a call. My heart jumped into my throat, my first thought was that something must be wrong with the order. I took a deep breath and prepared to listen and get my problem solving cap on.
As it turns out she was calling to tell me she was thrilled with the rings! Whew! I was thankful for another happy customer and humbled by her effort to take the time to call.
It made me realize how uncommon communicating by phone is these days. Hearing someones voice adds a different dimension to communication. We have all been guilty of reading too much (or too little) into a text message or an email. I'm sure all of us have learned that an email is not the right medium to express sarcasm. Ask anyone over 30 and they will tell you that dating was much easier before the text message. Hours have definitely been spent debating over the meaning of these written communications. We even go so far as to read these correspondences to others to gather their opinions on the matter.
When we communicate vocally we hear the small intonations in a persons voice. We can feel their vibrations. It is these vibrations that keep us connected to each other. We need to listen to respond and be present in the moment. I immediately know if my mom is scrolling through FB while we are on the phone. You can feel when the person is not paying attention and it doesn't feel good because there is a loss of connection. This connection we feel on the phone is completely absent from text messages. In fact when communicating through text we expect people to be disconnected because we are as well. . It's kind of like saying "I want to share this with you but I don't want to deal with your response right now" There is no hiding on the phone. Your silence will defiantly be challenged with a " Hello? Are you still there?".
A phone call happens in the moment, there is no hiding. It is real. You cannot write and rewrite, delete and start over. There is an honesty in this form of communication. There is more of a flow to the conversation. It is not being interrupted by twitter notifications or an instagram post.
A good phone conversation is a unique, one of a kind experience shared between two people. It cannot be replicated or cc'd to a group. It is like a little gift. The phone is such a pleasant way to communicate. I immediately called a friend just to say hi. Call someone today!!!
